Apple has as soon as once more acknowledged an ongoing “false contact” drawback affecting Apple Watch customers. Oftentimes known as “ghost touches,” this challenge causes the Apple Watch to behave as if the show is being tapped, even when it isn’t.
Apple first referenced this drawback in a memo despatched to Licensed Service Suppliers in February. On the time, Apple mentioned it was conscious of studies that “false touches” had been affecting Apple Watch Collection 9 and Apple Watch Extremely 2 customers. In that memo, Apple advised service suppliers to not change any affected items and as a substitute advise prospects to attend for a software program replace because it investigated the problem.
In a brand new memo despatched to Licensed Service Suppliers this week, shared by Stella Fudge on social media, Apple has additionally confirmed that the issue impacts the Apple Watch Collection 7, Apple Watch Collection 8, and the first-generation Apple Watch Extremely.
Nonetheless, Apple advises its service suppliers to not change affected Apple Watch items. Apple says that affected Apple Watch customers ought to restart their system by holding the aspect button and Digital Crown for 10 seconds, whereas additionally staying up-to-date on watchOS software program updates.
The “ghost contact” drawback has haunted Apple Watch customers for months. On Apple’s Assist Boards and Reddit, some Apple Watch customers go so far as to say the issue makes their gadgets unusable. The issue is especially nefarious on the watchOS passcode display:
“Had by Extremely 2 for simply over 2 months. Yesterday night my watch turned possessed. Ghost touching to the intense and the display was glitching as if it had an influence challenge. After the factor locked me out by randomly tapping numbers itself, I put it within the charger.”
“A number of days in the past my Extremely 2 was “possessed”, I awakened and it was “incorrect passcode attempt once more in 3 hours”. It was having ghost touches and failed to reply to my contact, and I couldn’t shut it down both so I needed to power restart, however the issue endured.”
Ideally, Apple will really roll out a software program repair for this drawback sooner moderately than later. In the interim, nonetheless, the ghosts could proceed to hang-out.
